Privacy Networks will provide unqualified support for all
Privacy Networks applications running in a VMware virtual
environment in an identical manner as with Privacy Networks
applications running on any other major x86 based systems
without initially requiring reproduction of issues on native
hardware. Should Privacy Networks suspect that the virtualization
layer is the root cause of an incident; the customer will
be required to contact the appropriate VMware support provider
to resolve the VMware issue.
While Privacy Networks products are expected
to function properly in a VMware virtual environment, there
may be performance implications which can invalidate Privacy
Networks typical sizing and recommendations.